Continuous gift to self
Calm stress, restore your glow and renew skin vitality. Discover our range of Body care
Have your favourite products delivered on repeat with ease, no re-ordering needed and enjoy 15% savings.
A GIFT TO SELF
Feel Your Absolute Best
Enjoy the convenience of your favourite products, without having to remember to re-order.. and save 15%!
The key to results for skin, mind and body is routine and regular rituals. Setting a subscription to have your skincare, bodycare, candles or essential oils scheduled for delivery every 1, 2 or 3 months apart, ensures you'll always have what you need to feel GREAT!If you are a nurturer, always caring for others first, this is a great way to ensure you remember to care for YOU. It's like receiving a GIFT TO SELF - just when you need it!
How to Subscribe?
We've made it easy for you to create your subscription order, and to make changes at any time.
1. Go to your favourite products on our website
- Navigate to the product page of your iKOU favourite products.
2. Choose your frequency
- Select 'subscribe' (instead of 'one-time'), and then select your preferred delivery frequency for this product from the dropdown. You can choose from every 1 month, 2 months or 3 months. Now, add to cart!
3. Check out and save
- Continue the regular check-out process, and you'll notice in your cart that the eligible subscription products you have added with your chosen frequency, will have a 15% discount applied! Note that you must complete a minimum of three billing / order cycles before you are then able to cancel your subscription.
Enjoy 15% off your favorites
Save 15% on all single products when you order as a subscription. You may still subscribe to IKOU value packs, but the 15% further discount won't be applied, as they already have a built-in saving.
Delivery to your door
Never run out of your favourite products.. and never have to remember to re-order! Your IKOU favourites will be delivered right to your doorstep, as a GIFT TO SELF, at the frequency of your choosing!
Order Flexibility
Easily make changes to your order at any time - change or add products coming in your next delivery, choose your next delivery date, even GIFT an order to a loved one. Changes can be made up to 24 hours before your order is due to be processed.
Perks You’ll Love
“Never underestimate the power of getting organised- with deliveries of your self-care rituals. It's one less thing to worry about, and each time it arrives on your doorstep- it's like a surprise and reminder to enjoy some me-time”
— Note from IKOU
Frequently Asked Questions
Learn more about our subscription program
How do I start a subscription?
You can subscribe to a product by selecting a subscription option from our product pages. The first step is to select the size and/or variant you are after where relevant, and select your quantity.To then select a subscription option, click on the ‘Subscribe’ selector, and choose a frequency option for how often you would like to receive the product - 1, 2 or 3 month frequencies are available for selection. ‘Add to cart’, and then continue shopping.
Can I add single products to a subscription order that I would like to buy as a one-off?
Yes - you can add a single product order to your shopping cart - only products that have had a subscription selected on their product page and added to cart, will be billed and delivered on an ongoing basis at the frequency of your choosing.
What if my payment is unsuccessful?
If a scheduled subscription payment is unsuccessful, the system will automatically attempt to process the payment again once per day for up to 10 days.During this time:
-You will receive a reminder email every 3 days.
-If you update your payment details, the system will attempt to process the payment using your updated card within 24 hours.
-If payment remains unsuccessful after 10 days, that scheduled subscription order will be automatically skipped.
Updating your payment details as soon as possible will help prevent your upcoming subscription order from being skipped.
Which products are not 'eligible' for subscription?
The products not eligible for subscription discount are; product bundles, sale items (including clearance sale items) and gift cards. All other products on our website are available for subscription. Note; you can still subscribe to product bundles, but a further discount will not be applied as a discount is already built into this pricing.
How can I cancel my subscription?
You can cancel your subscription at any time by logging into your IKOU account using the email address associated with your subscription. Once logged in, head to My Account and select “Subscriptions” to view and manage your active subscription. From here, you can select the subscription you wish to cancel and follow the prompts to confirm your cancellation.
How often can I choose to have a product delivered?
We offer 3 frequency options - every 1 month, 2 months or 3 months.
When will my subscription orders be delivered?
Each recurring subscription will be processed and sent out the business day following the payment being received.
Can I apply other discounts or vouchers to a subscription order?
No - other offers cannot be used in conjunction with subscription orders.
Do I get a discount by subscribing?
Yes - you will receive a 15% discount on any eligible products for subscription.
How can I pay for my subscription?
At this point in time, you may use a credit or debit card to pay for your subscription - our program does not yet support buy now pay later payments (such as AfterPay).
How much is shipping for my subscription order?
The shipping cost for a subscription order is the same as the cost for a standard order. Free delivery for all orders over $125 Australia-wide, and $9.95 for orders under this amount.