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iKOU Careers
We are seeking dedicated, loyal and engaged people to join our workplace family. Learn more about the iKOU roles available below.
iKOU Careers
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Established in 2007, iKOU has fast grown from a Blue Mountains kitchen to an international brand, still proudly producing our products in Katoomba.
We are a small but passionate, consistent and loyal team, with great systems and an average tenure of 5 years. We supply organic skincare, body care and home fragrance (all made in-house) to leading luxury 5-Star hotels and resorts, retail brand partners, and also our 3 company-owned iKOU retail stores.
We appreciate our iKOU team; the pivotal part they play in our success, the engagement they bring to their roles and the support they give to each other.
Current Roles
Dispatch Manager | Blue Mountains
Key Responsibilities
- Maintain the functionality and organisation of the dispatch department
- Managing the dispatch team picking and packing orders.
- Ensuring accuracy, pace and efficiency.
- Organising, prioritising and consigning orders.Working closely with our inventory team.
- Fostering a team work ethic of systematic and conscientious person with a great eye for detail.
- Administration of international shipments.
- This fast paced role will involve picking, packing and consigning online orders of our iKOU skincare, bodycare and home fragrance.
Retail Manager | Leura
Our perfect candidate:
- Loves the art of retail sales and matching guests to the perfect products
- Leads by example and motivates team members to achieve team goals through genuine care and passion for rituals to benefit skin, mind and body
- Positive and passionate with a proactive attitude
- Embraces and encourages the iKOU culture
- Has a passion for wellbeing
- Trains and mentors team members so everyone feels valued, supported and loves coming to work each day
- Drives excellence in store presentation
- Fosters personal and team's knowledge of iKOU products, ethos and procedures in an inspiring and practical way
About iKOU
About iKOU
The iKOU story begins with a quest for healing and wellness for the mind and body as a whole.
Born from the journey of healing a stressed skin condition, founders Naomi & Paul Whitfeld’s quest for wellness led to a passion for combining innovative, botanical skincare with conscious home spa rituals to treat skin, mind and body as a whole.
