iKOU Careers

We are seeking dedicated, loyal and engaged people to join our workplace family. Learn more about the iKOU roles available below.

"We appreciate our iKOU team; the pivotal part they play in our success, the engagement they bring to their roles and the support they give to each other."

- NAOMI WHITFELD, FOUNDER

Established in 2007, iKOU has fast grown from a Blue Mountains kitchen to an international brand, still proudly producing our products in Katoomba.

We are a small but passionate, consistent and loyal team, with great systems and an average tenure of 5 years. We supply organic skincare, body care and home fragrance (all made in-house) to leading luxury 5-Star hotels and resorts, retail brand partners, and also our 3 company-owned iKOU retail stores.

We appreciate our iKOU team; the pivotal part they play in our success, the engagement they bring to their roles and the support they give to each other.

Current Roles

Dispatch Manager | Blue Mountains

Key Responsibilities


- Maintain the functionality and organisation of the dispatch department

- Managing the dispatch team picking and packing orders.

- Ensuring accuracy, pace and efficiency.

- Organising, prioritising and consigning orders.Working closely with our inventory team.

- Fostering a team work ethic of systematic and conscientious person with a great eye for detail.

- Administration of international shipments.
- This fast paced role will involve picking, packing and consigning online orders of our iKOU skincare, bodycare and home fragrance.

Retail Manager | Leura

Our perfect candidate:

- Loves the art of retail sales and matching guests to the perfect products
- Leads by example and motivates team members to achieve team goals through genuine care and passion for rituals to benefit skin, mind and body
- Positive and passionate with a proactive attitude
- Embraces and encourages the iKOU culture
- Has a passion for wellbeing
- Trains and mentors team members so everyone feels valued, supported and loves coming to work each day
- Drives excellence in store presentation
- Fosters personal and team's knowledge of iKOU products, ethos and procedures in an inspiring and practical way

About iKOU

About iKOU

The iKOU story begins with a quest for healing and wellness for the mind and body as a whole.

Born from the journey of healing a stressed skin condition, founders Naomi & Paul Whitfeld’s quest for wellness led to a passion for combining innovative, botanical skincare with conscious home spa rituals to treat skin, mind and body as a whole.

The iKOU story begins with a quest for healing and wellness for the mind and body as a whole.

Born from the journey of healing a stressed skin condition, founders Naomi & Paul Whitfeld’s quest for wellness led to a passion for combining innovative, botanical skincare with conscious home spa rituals to treat skin, mind and body as a whole.